Axis Bank — rfid fastag not delivered

Hemantkr

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Axis Bank Customer Care's response Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

Verified Support

Jan 13, 2020

Jan 18, 2020

Updated by Hemantkr I have to travel out of ncr in the coming week and still havent received the FASTtag. It has been more than 18 days after i had applied for FASTtag, what kind of pathetic service axis bank is providing. When will i receive the FASTtag