Axis Bank — regarding my credit card

Address:

Uttara Kannada, Karnataka, 581301

Dear sir/ madam,

This is regarding the worst service provided by the axis bank karwar branch. On january 6th 2017, i was contacted by one of your bank officials regarding the opening of sb account. I actually wanted to have a credit card. He came to my place and collected all the necessary documents in this regard and assured me to get the my credit card within 15 days. But after that he just escaped, never informed me about the account opening. After a month, i contacted him on phone, he texted me that he will get my sb account opened within two days and get me the credit card asap. But after that conversation he never contacted me. After 6 long months, on 19th june 2017, he called me and said he was deputed to some other branch and hence he couldn't contact me. He also said that as my credit card is ready, i just need to open sb account and for that he will meet me on 19th. I agreed as i wanted the credit card badly. He opened my sb account on that day and from that day he is making some fake promises regarding the credit card. Now also he is just giving me the assurance that he will get my credit card within 2 days.

Sir, even i work in a public sector bank as an assistant manager but we never cheat our customers like the way your employee cheated me to achieve the target. Opening a sb account was not my priority, but the credit card was.

Sir, i have attached the details of my account and the screenshot of the conversation between me and your bank official with this mail. I want to to resolve my issue asap.

Thank you.