[Resolved] Axis Bank — sales executive asking to purchase life insurance along with personal loan

Vikram0189

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201309

I have applied for personal loan of rs 1lakh which got sanctioned and i have signed the loan agreement which executive ajay kumar ([protected]) working in noida sec 128 bought and at the time of signing the agreement he informed life insurance is mandatory along with loan which i declined. He then called again and informed that loan will only be disbursed if i agree to purchase hdfc life insurance.

If this insurance was mandatory than why did your sales executive didn't informed this to me before loan was sanctioned? He is telling me this thing when i signed the loan agreement which is clear case of cheating and i have never accepted this type of behavior from reputated bank like axis bank.

So if you can't disburse my sanctioned loan amount without this hdfc life insurance then please cancel my loan request.
Here is my application id=10857601

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Oct 20, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.