[Resolved] Axis Bank — service manager not well behaved with customer.

Amlan Panchanan

from Gobardanga, West Bengal

Address:

Mecheda, Purba Medinipur, West Bengal, 721137

Today i am visited mechda axis bank for investment of 16lkhs. I am discuss with one of the staff o[censored]r bank suddenly service manager mr. Somprika came and started misbehaving with me. We are not discuss before opening the account or else first show the cash then we discussed. This kind of behavior of a private manger not exceptable and in the market so many private waiting for taking money.. Please check the issue.

Amlan
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May 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We will check and get back to you at the earliest with the update. Regards, Team Axis Bank

Verified Support

Apr 10, 2019

Axis Bank Customer Care's response Hi, thank you for your valuable time when we contacted you today. We wish to inform you that we are looking into the concern raised by you and will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank.

Verified Support

Apr 12, 2019

Axis Bank Customer Care's response Hi, we understand that our bank official had contacted you and addressed your concern. Please rate your experience on the service offered to you in the referred matter, at the following link: https://bit.ly/2qDNV5q. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank