[Resolved]  Axis Bank — sign. verf. chrgs mandate regst/ stop axis bank

Dear team,

I have received following message today, which says

At 3:45pm -

Your a/c xxxxxx is debited by rs. 118 on 12JUNE19. Avbl bal: rs. Xxx. Info: sign. Verf. Chrgs mandate regst/ stop. Call xxxxxxxx for dispute

Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?
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Jul 17, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.
Complaint comments 

Comments

Money deducted twice from my credit card but transaction happened once.
Called to customer care but they are not able to resolve and giving every time wrong information. My contact number is [protected].

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