[Resolved] Axis Bank — slotag not fastag | |||
I had applied for a fastag on 3rd dec. It was supposed to have been delivered in 7 days. It is more than 12 days and there is no sign of it. I had also raised a service request, but there is no response to that also. None of the phone numbers on their website are functional. Looks like nobody in axis bank is bothered about customer service. I got a message saying the fastag has been dispatched through bluedart and that the tracking number is my vehicle number. If i try this in bluedart's website to track, it says it is invalid number. I think they are lying about the dispatch details. Request all users to stay as far away from this bank as possible. Was this information helpful? | |||
Feb 8, 2020 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Dec 14, 2019 Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
| |||
Add a Comment | |||
52%
Complaints
12951
Pending
0
Resolved
6557
View all 12951 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
Post your Comment