[Resolved] Axis Bank — soiled notes from atm transaction

 
2 Reviews
Vijayawada (urban), Andhra Pradesh, India
 kirannaidu on Jul 31, 2018
Hello axis,
I've got soiled notes from your atm located at zip code 520012. I have drawn 5, 000 from my andhra bank debit card. After getting my money, i got to know that i received two soiled hundred rupee notes. Depressed with the action. I am also a banking aspirant and knew rules of currency. Also i showed the notes to security camera. I request you to kindly take action to eliminate these kinds of actions by security agencies.
Complaint marked as Resolved Sep 3, 2018

Complaint Status


[Jul 31, 2018] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response, Jul 31, 2018
Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear sir,
please find the below mail details, presently there is any toll there. but AXIS bank cut my 60 rs.

Dear Customer, Your FasTag Account has been debited Rs. 60 for transaction for Vehicle MBJK49BT[protected] at Toll Pampampallam on[protected]T16:45:57. Balance amount in the Account is Rs. 140.
Axis Bank Customer Care's response, Jul 31, 2018
Verified Support

Hi, Thank you for reaching out. Please elaborate your specific concern along with your registered contact details via inbox for us to assist you. We are here to help! Regards, Team Axis Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    41%
    Complaints
    8423
    Pending
    298
    Resolved
    3291
    phone
    +91 22 2764 8000
    location
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    Axis Bank - soiled notes from atm transaction