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[Resolved]  Axis Bank — sourabh soni-[protected] — amount deduct for demat account charges without information

Deduct amount from saving account on name of demat account charges and then not getting it back..

Requested for clarification on email (Dp. [protected] but problem not got resolved..

Everytime getting email reply problem will resolve in 2 days but then got no response..

1. Need money back
2. Want to stop my demat account immediately

Sourabh soni
Complaint marked as Resolved May 18, 2019
payment reversal done

Complaint Status

[May 05, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response May 06, 2019 Hi, we tried reaching you today, however unable to connect as the call was not answered. Request you to share your preferred time, when we may connect with you and offer the necessary assistance.
Also, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit Regards, Team Axis Bank.
Updated by sourabh122 May 10, 2019 hi,
i didn't get any call from Axis bank but received email only that amount will back within 5 working days..
i am available any time to receive call..
now waiting for payment reversal..
thanks to Axis bank for positive reply
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