Axis Bank — Stealing money and the agents don't know why I was charged..

I have been facing issues with the bank always deducting money grin my account and the agents on the puddings are not at all helpful.. Mine is a zero balance account and is there was a charge i would like to know the reason and when i am promised i would not be charged i believe them and then the next month there is a charge again.. I have no other option but to change my salary account to a some other banks which treats their customers with respect
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Axis Bank customer support has been notified about the posted complaint.
Aug 09, 2020
Updated by lleenniinn
I would like to get the charges refunded or if would be a my bank...

Thanks..
A very frustrated Axis bank customer
Verified Support
Aug 10, 2020
Axis Bank Customer Care's response
Hi, we request you to share the registered contact number for further assistance. Regards, Team Axis Bank.
Aug 11, 2020
Updated by lleenniinn
[protected]
Aug 12, 2020
Updated by lleenniinn
I was actually expecting a call and got none...[protected]
Complaint comments 

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I have all the chat an conversation from AXIS reps which proves they don't hesitate to make false promises.. And please be prepared I'm tagging all the chat and call recording to AXIS bank's social media pages I regret choosing your bank and thanks for the humiliation...

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