[Resolved] Axis Bank — take immediate action an unauthorised transaction of rs.30, 000 on my axis credit card on 22/05/2019

Azhar Azzu

from Hyderabad, Telangana

Address:

5A/10-5-A11, IDA Nacharam, Road NO. 1, Uppal Mandal, Nacharam, Hyderabad, Telangana, 501505

I am writing to dispute a fraudulent debit on my credit card in the amount of (Rs. 30, 000). This is an unauthorised transaction of rs.30, 000 on my axis credit card on 22/05/2019 and i dont have any knowledge of this, please investigate this matter and correct the fraudulent debit as soon as possible. I suffered a lot (Personally, mentally & financially) from this incident. Please do needful.

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Jun 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Axis Bank Customer Care's response Hi, regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq . Regards, Team Axis Bank.

May 24, 2019

Updated by Azhar Azzu MY REGISTERED EMAIL IS [protected]@GMAIL.COM & MOBILE NUMBER IS [protected] AND ALSO I HAVE RAISED A COMPLAINT WITH ID[protected]. PLEASE HELP ME OUT OF THIS.