Axis Bank — the one assist service

Address:Firozpur, Punjab, 142048

My name is jagdev singh. Yesterday I received a call regarding protection of my debit card . They misguided me and without my permission, without any OTP
1899 rs debited from my account with relationship no. 3612943. Please cancel this policy and refund my money . I have very bad experience with axis . Also they gave me a customer care number which is totally useless. I tried to contact with officials, even they ignored my request by giving the reason that we are not responsible regarding any call. Please refund my money as soon as possible . Otherwise I will no more be your customer of axis bank.
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Axis Bank customer support has been notified about the posted complaint.
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Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2792373 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
I'm totally unsatisfied with your response. Today 15 daya are gone but I did not recieve my money back in my account. Service request no. 2792373 . Please refund my money as soon as possible. Thanks

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