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[Resolved]  Axis Bank — to cancel a insurance

I am sagar paul. My mom is mala pal. She bought a insurance policy from max life insurance through axis bank, egra branch. After a week she realized that she can't continue this policy due to the lack of money. So she wanted to cancel it. She went the bank and requested the bank employees to cancel this policy and refund the money but the employees misbehave with him and didn't do as she want. The last date of cancel this policy is 5th february 2019. My mom needs money.
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Complaint marked as Resolved Mar 3, 2019

Complaint Status


[Jan 31, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response Jan 31, 2019 Hi, thank you for reaching out. Please DM us your registered contact number and contact number. We are here to help! Regards, Team Axis Bank.
Complaint comments  3 Comments     Updated: ShareTweet

Comments

Dear Sagar,
We apologise for the inconvenience you had to face. We request you to share your policy number, and we shall get in touch with you to resolve this at the earliest.
Regards, Team Max Life Insurance
Dear sir amount is not credit[protected] for this account
Axis Bank Customer Care's response, Feb 1, 2019
Verified Support
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
Dear Altaf,
We request you to kindly mark an email on
manager.[protected]@maxlifeinsurance.com having policy numbers in subject line.
Do reach out if there's anything else we can help you with.
Regards, Team Max Life Insurance
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