[Resolved] Axis Bank — transaction problem
Mathabhanga,pachagar,Word No-10, Mathabhanga, West Bengal, India
AbAbir Chanda on Mar 22, 2019
On 18th march 2019 i debited 26999/-thousand rupees from my axis bank account to buy a nikon dslr camera from amazon. After the money was debited from my account, but money was not credited to amazon's account, so the transection was declined and my order was automatically cancellated within 24 hours. After getting the cancellation, i did not get the money refund in my axis bank account.. Axis bank keeps me roaming many times from customer care but i'm not solving any problem. It was running 48 hours but i did not get the money refund in my account...
Complaint marked as Resolved Apr 25, 2019
[Mar 22, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response, Mar 23, 2019
Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank
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