[Resolved] Axis Bank — transaction problem

Abir Chanda

Address:

Mathabhanga,pachagar,Word No-10, Cooch Behar, West Bengal, 736146

On 18th march 2019 i debited 26999/-thousand rupees from my axis bank account to buy a nikon dslr camera from amazon. After the money was debited from my account, but money was not credited to amazon's account, so the transection was declined and my order was automatically cancellated within 24 hours. After getting the cancellation, i did not get the money refund in my axis bank account.. Axis bank keeps me roaming many times from customer care but i'm not solving any problem. It was running 48 hours but i did not get the money refund in my account...

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Apr 25, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Mar 23, 2019

Updated by Abir Chanda [protected]
Ai no ap logo ka Official koi number hai ?yah Rahul Sharma naam Kar kisi ka?

Verified Support

Mar 23, 2019

Axis Bank Customer Care's response Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank