Axis Bank — unauthorised axis bank sign. verf. chrgs mandate regst/ stop

Debasmita Saha

from Bengaluru, Karnataka

Address:

Kolkata, West Bengal, 700019

Dear team,
Being a loyal customer, holding the salary account since 7 years approx received sms mentioned below -

Your a/c no. * has been debited by rs. 118 on 25jun19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop.

I don't think i have issued any such mandate to verify
Please help me to understand what is going on with my account? And if it's a fake something could you please stop it immediately and revert the amount immediately.

Regards,
Debasmita

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2019

Axis Bank Customer Care's response Hi, we are here to help. Please DM us your registered contact details and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Jun 25, 2019

Updated by Debasmita Saha Hi Team,

I have dropped an message.
Let me know if you received my contact number.

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Comments

Parmar Kishan

from Ahmedabad, Gujarat

Consulted charges 18 gst kapvama ave 6

Parmar Kishan's reply, Jun 18, 2019

Seving ac

Axis Bank Customer Care's response, Jun 26, 2019

Verified Support

Hi, thanks for writing in. Here is a link that will give you more information on this topic https://application.axisbank.co.in/webforms/axis-support/issues/Bank-SB-AccountCharges.aspx. Regards, Team Axis Bank.