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Axis Bank — unauthorised payment done by credit card

Today at near about at 9:30 am unauthorised payment done by my axis bank credit card. i came to know when i saw transaction massage .that some otp had been generated at 10pm. same time i contact to customer care to stop card and help out to stop this payment. my cc no 48503540.
so, i am reguesting to you kindly help me out. lodge my complaint and give the dire tion to stop this transaction.
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Complaint Status


[Feb 01, 2019] Axis Bank customer support has been notified about the posted complaint.
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    Axis Bank
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    10599
    Pending
    0
    Resolved
    5284
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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