[Resolved] Axis Bank — unauthorised transaction thru credit card

2 Reviews
 Saurabh.4471 on Dec 9, 2018
Hi, this is saurabh.
Holding the burgundy nre account in axis bank and using the credit card also, dated on 1st dec.2018 some one have stolen my card at air port and did the unauthorized transection thru that (06 transections, ttl value of 29, 593.00 hk $ / 2, 75, 493.90 rs.) in hong kong, at that time i was in china,
Unfortunate, haven't received sms on my registered mobile, checked my mails on 2nd dec and at the same with me launched my complain and blocked my card.
Send the mail also with all the required info thru mail but not able to upload the docs of dispute on website.
Considering the amount bit worried if the investigation have started or not.

If some one can help me in this case
Complaint marked as Resolved Jan 14, 2019

Complaint Status

[Dec 09, 2018] Axis Bank customer support has been notified about the posted complaint.
Verified Support
Axis Bank Customer Care's response, Dec 10, 2018
Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
Updated by Saurabh.4471, Dec 10, 2018
pls. feel free to call at +[protected]
Verified Support
Axis Bank Customer Care's response, Dec 10, 2018
Hi, we request you to visit the below link to raise the dispute for the referred transaction https://bit.ly/2L2fC2d. Regards, Team Axis Bank
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Pls. feel free to call me at +86 [protected]

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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    Axis Bank - unauthorised transaction thru credit card