[Resolved]  Axis Bank — unauthorized credit card deduction

Address:Banjara Hills , Hyderabad., 500028

I was just notified by the axis bank that my credit card has been deducted with rs 1699 for ecpp assistance service.
I do not approve the deduction since i had not agreed to any such payment and would like a quick refund.
I hope axis bank does respond quickly and effectively to my concern otherwise i might have to quit using their services.
Thank you.

Asrar ahmed khan.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please provide us your contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Verified Support
Oct 23, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please share your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Oct 23, 2019
Updated by AsrarKhan
Here's my registered mobile number :
[protected]
Oct 23, 2019
Updated by AsrarKhan
Waiting for a response !
Complaint comments 

Comments

Waiting for their response
Upi/p2a/[protected]/[protected]/bank of baroda
amount 10000
please return to my account no [protected]
branch najibabad dist bijnor up

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Regards
CPP Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information