[Resolved] Axis Bank — upgrade to buzz credit card today and enjoy exciting shopping benefits on flipkart! | |||||
Hello axis bank, I am very frustrated with your service, you have misleaded me.I was using axis my zone credit card and was satisfied with the same.Once a tellebanking officer of you asked me to change the card to Axis buzz card with highlighting the benefits. I have attached the pictures of the Benifits described and promised to me. But what a shame on your service. I have been using the card since 10-15 days after activating the same.But both the fine dining and Flipkart vouchers are not yet entitled to me. I swiped the card at Burger King and even in Barbecue nation, but no 15 %discount was given to me, both of the merchants denied the discount .Are you pushing your customers to this level, making fool out of them, harassing and torturing them, the money is ours, we do the hardwork and you guys have your bread and butter by misleading us. I have done more than 5-6 transactions with the buzz card, yet the 1000 rupees Flipkart voucher is not credited/provided to me, why such fake promises? Why do you harass your customers like this. This is a curse being with axis bank. I have called your tellebanking/customer executives more than 5 times, they have zero knowledge about the benefits and features of the buzz credit card, for gods sake please train them ask them not to pass false promises or claims.None of them knew about the features and benefits in total, someone said there is no fine dining benefits at all. What is this? Is this a nationalised bank? One of the best bank of India? Poor service axis bank. I was with you since 2015 But so sorry I have to leave you and deactivate my account. I am reporting this issue in customer forum and will legally take up for further escalation. I want my money and time back. I will not stop in any case. PFA THE IMAGES TELLING AND YELLING THE FALSE PROMISES Was this information helpful? | |||||
Aug 7, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jul 07, 2018 Axis Bank Customer Care's response Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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