[Resolved]  Axis Bank — upi transaction not reversed

I did a transaction of 20000 on 31st of march 2019 using upi to my sbi account and it has still not processed.
I called the customer care and they gave me assurance that it would be resolved within 6-7 days.

It has been 20+ days now and still i've not received anything in both accounts.

Please help me with the same.

Upi reference number :[protected]
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May 23, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Apr 22, 2019
Updated by Kaustubh Dhakad
Transaction was from Axis to SBI bank.
Verified Support
Apr 22, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2w3bFVE Regards, Team Axis Bank.
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