[Resolved] Axis Bank — worst customer service axis bank

NK Dezines

Address:

NETAJI SUBHASH PLACE, PITAMPURA, North West Delhi, Delhi, 110034

Hi, I opened the Current Account Months Ago in Axis Bank. Approx 6 Months Ago. I got my account activated in 30 days. But Still, I'm not able to use Phone banking as well as Internet Banking, Which causes me a huge loss as this account is my business account.

I visited my Home Branch they said it's your phone issue change your Phone. I told them that I already tried it. But nobody is ready to listen. Again Visited another nearby Branch and they said its very complex and Only Head Branch can handle it. Head branch people just ignore they don't care if I sit the whole day in the branch. They are doing other things.

and When I called customer care they said They can't handle the current Account department. Please visit Branch.

No Body is ready to listen. This is the worst experience with Axis Bank. Such a poor quality support system. Axis Bank must be penalized to harass customers
like this. They wasted almost 6 Months of mine.

Was this information helpful?

No (0)

Yes (0)

Mar 6, 2020

Complaint marked as Resolved

No help still its been 48 hours

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

Axis Bank Customer Care's response Hi, we are open to help you! Please DM us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Mar 03, 2020

Updated by NK Dezines ok

Mar 06, 2020

Updated by NK Dezines Hi there is no respond till now NO CALL NO EMAIL NOTHING?