[Resolved]  Axis Bank — worst experience with bank

Website:axis Bank.com

Hello there,

One of my friend having account (Acc no [protected]) in your bank at ahmedabad. Today she checked statement and found that around 4300 rs cut by bank as a consolidated charges (I think it was for a not maintaining minimum balance as per new rule).

But when you transfer salary account into saving account, you must need to inform customer first either in msg or mail. And when you apply charges at that time also you need to send mail or msg.

Very disappointed service from bank. I also have an account in your bank, how can we going long with this type of worst service.

If you won't provide proper solution then we won't hesitate to take legal action.

Mo. No. : [protected]

Regards.
Disappointed customer.
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Feb 20, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2019
Axis Bank Customer Care's response
Hi, we request you to ask the account holder to write to us directly. Regards, Team Axis Bank.
Jan 17, 2019
Updated by Dharmik Paneliya
Account holder already communicated two times with your representative but not gathered satisfied answer.

Now Why should you not communicate direct by call with her ?
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