Axis Bank — wrongly dishonour my nach/ecs

Address:Indore, Madhya Pradesh, 453441

Gouri shankar tiwari/ [protected]

I have home loans from lichfl, which emi deduct from axis bank on 10 th every month (Through nach).
I have arrange my sufficient fund on 10.01.18 at 9.00 hrs. But my nachs has been dishonored. I ask same with customer care of axis bank he didn't satisfactory replied. As per bank statement the nah has been click on 00. Hrs of date. My complain is why the time not considered on 24.00 hrs of date.
I have an emi of rs. 15654/- and date of emi is 10th, due to some reason i couldn't arrange the same amount at 09th, but at 10th i deposited my emi amount just opening bank hrs. Than why bank should not wait till last moment of 10th.
Kindly look on this matter, and instruct bank as well loan authorities to revert my penalty
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Rourkela sector 19 branch of axis Bank denied customer service at counter before 4 pm. saying that service is closed.

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