Axissecurities.in — non credit of stock gain after 2 years

Jun 08, 2018

Updated by RNanda Dear Sir

I am using Axis Direct for online trading since June'15. However last 18 to 20 months I was not doing any trading due to hectic work pressure.

After couple of months, Today ( 08/06/18) I again opened my axis direct account and see the all transactions in my portfolio to start trading again, While checking that I come to know that I had gain worth of INR 4.35 Lakhs towards option transaction made against IDFC bank on 29/10/2015, But till today that amount was not credited to my linked bank account. In continuation to that I called customer care executive from registered mobile number on 08/06/2018 and requested them to verify and transfer the same, Initially the executive checked the account and confirmed me that the referred credit available in the portfolio, However after some time the executive simply informing me that the transaction was very old and made wrong credit entry and hence we adjusted your credit balance as nil (After 30 months of transaction taken place) which is absolutely illegal since they corrected the previous year fy transactions[protected] now for which audit were already finished.

Hence here with I am requesting you to take necessary steps enable me to get my stock gain with applicable interest to my bank account immediately.

My User Name is : SMSJVW
My Trading account number: 800698

For your easy reference here with I attached screenshot shot of my portfolio page and referred gain available in my portfolio (Which not credited to my account). However the same been edited by Axis Securities illegally later evening today ( After 30 months of transaction over but immediately on my request for refunding my money)

Thanks

R Nandakumar