[Resolved] B. E. S. T. Undertaking — best bus bad condition, dangerous for passenger lift | |||||
Self Sanjay Panchasra traveling by BEST bus from borivali station to thane by bus no.700, today i had so bad experience while traveling it was very shocking to see the condition of bus that i have to get down at Kashmira stop with fear. The half part of the bus (above glass window) was shaking I can literally feel the roof of bus was about to fall on the passenger, I saw the crack above the entrance door it was so dangerous that I have no option other than leave and get down of the bus. i shared the experience with the bus Conductor bus but he said ‘’we have already log the complaint about the maintenance of the bus but no action from the management’’ I asked bus driver for same he said ‘’ bus has been verified and check by the management and it was found Ok’’ I was surprised to hear his answer from both of them. I was lucky and left the bus. Life is very precious of everyone, please take this very seriously. (for reference photo attached to find out the bus number) +1 videos Was this information helpful? | |||||
Jan 27, 2019 Complaint marked as Resolved B.E.S.T. Undertaking customer support has been notified about the posted complaint. Verified Support Dec 26, 2018 B.E.S.T. Undertaking Customer Care's response Sir, With reference to your complaint regarding bad condition of bus of route 700 Ltd., we would like to state that your complaint has been forwarded to the concerned Officer to take necessary action. Inconvenience caused to you is regretted. Regards, Depot Manager (Magathane Depot) | |||||
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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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