[Resolved]  B. E. S. T. Undertaking — excess billing amount for my consumer no. [protected]

Address:Mumbai City, Maharashtra, 400012
Website:consumer complaints

Dear sir / madam,
My name is vasudev parshuram dudwadkar, bill is under name of mr. Krishna kudtarkar i am residing at parel, mumbai.
My consumer number is : [protected]
My electricity bill for the month of may 2018, is very very high i. E. Rs. 1450/-, compared to earlier bills. My average bill is rs.431/- to 550/- per month. No new appliances have been added in the house from last more than six months and still the bill is being generated for the higher amount since last six months.
It is therefore requested to kindly look into the matter at the earliest as there may be possibility of power theft in the matter or some other issue.

Your early action in the matter will be highly appreciated.
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Jul 13, 2018
Complaint marked as Resolved 
B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
B.E.S.T. Undertaking Customer Care's response
Sir,

It is a case of Old Conventional Meter being replaced in the month of Apr-18. Consumer is billed for accumulated units. Necessary action for giving month wise slab benefit is already initiated. Same will be effected in next month Bill.
Complaint comments 

Comments

Today in our society nirlep house, g.d.ambekar road, parel village there is no electricity for some flats and lift of wing B for 10 hrs. Residents are trying to call but no response.
Urgent service is needed failing to which tomorrow there will be an issue with water supply system too.

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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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