B. E. S. T. Undertaking — prepaid smart cards refund

Address:Mumbai City, Maharashtra, 400052

Best smart card for travel in bus in mumbai has been suddenly made useless though credit balance in the card. The authorities in wadala bus depot and a request to gm in colaba through wadala depot has not yielded any response to refund the amount credited to the card during demonetization period by cheque or cash. The reason given is the government has said not to refund the amount credited during demonetization period. The amount credited was our hard earned money and not an exercise to convert black money. Many bus conductors were not provided with the card reading e vending machines or they were unable to read the cards has caused us distress. We bought tickets in cash as we were asked to either get off the bus or take a bus where conductor had the vending machine or e card reader. The amount already spent by cash far exceeds the credit on card. We are senior citizens residents of mumbai and request the concerned authority to refund the cards urgently.

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Hello

Taking much of timing for departing bus number 452. At fixed time not departing bus. To many people stading in queue but thay watching.

As per scheduler time not departing bus.

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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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