[Resolved]  B. E. S. T. Undertaking — Refund of security deposit after receipt of final bill./ref:V-1945185 dot.27/10/14.

Address:

Mumbai City, Maharashtra

I, T.Buddhanathan was in receipt of final bill after submitting the necessary documents including security deposit original receipt, under ref; V-1945185 dated 27/10/14. As on today, I.e., 8/11/14 I have not received the refund of Rs.1004/- from BEST. There should be single window system since, the system of payment/receipt ought to have been fully computerised to avoid corruption and middle men for such payment/receipts in near future. In the absence of such transparent cfully computerised systems in BEST undertaking people r forced waste their valuable for getting final bill & subsequent receipt of refund of security deposits to customers after submitting all the required documents. The procedure for such final bill & subsequent receipt of refund of security deposits by customers should printed conspicuously on the regular electricity bills also apart from display of such procedures near billing counters.