B4basket — Instant Portable Water Geyser ordered No response

I have ordered for Instant portable water geyser on 5th July 2022 vide order No.144548. I have paid Rs.500/- through Google Pay and I have received an email reply that my amount of Rs.500.00 has been successfully received by them.
Dear KAMARAJU,

Your transaction with HARDIKKUMAR BHARATBHAI NIMBARK was successful

Transaction ID: 144548_220705:98
Merchant: HARDIKKUMAR BHARATBHAI NIMBARK
Amount Paid: 500.00
Order Date:[protected]:53:57

For any information pertaining to the status of your order, please contact HARDIKKUMAR BHARATBHAI NIMBARK

Thanks and Regards,
PayU on behalf of HARDIKKUMAR BHARATBHAI NIMBARK
But till today no Shipment details from them. I called their contact number given in website [protected]. A message is being heard that incoming calls to this number are barred.
I doubt it is nothing but looting the amount and fraud.
I request you to kindly take action to get my amount refunded.