Bachpan Play School — Refusal to issue bonafide certificate

Address:Hyderabad, Andhra Pradesh

My son studies in Bachpan, Chintal in hyderabad. I had given a letter asking them to give me a bonafide certificate stating that my son is a student of this school. They flatly refused stating that bonafides are issued only after the year ends i.e. after final exams. I need this for applying to other schools for grade 1. Can someone let me know if bonafide cannot be issued during the year?
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    Bachpan Play School Phone
    +91 88 6075 5000
    +91 11 2871 1111
    Bachpan Play School Address
    9988/B-1, S.K. Tower, Sarai Rohilla, New Rohtak Road, Delhi, Delhi, India - 110005
    View all Bachpan Play School contact information