[Resolved]  Bag It Today — Not giving refund of 13,999 rupees

Address:Mumbai City, Maharashtra

Hi, I have order a product " 10 Pendant set with matching earrings" on 22nd Oct. 2013. My Order ID is 56981. I have shared one time password of my credit card on phone ( [protected] ) with a person who called me after failure of internet online pay. After half an hour he called me again and told me that I'm second winner and getting a offer along with the product I bought. And when he asked me for regestration I said yes. Then he diducted 13, 999 rupees from my credit card using same one time password without my permission. Overall I was not cleared that this offer will cost me 13, 999 rupees which I dont want. Then after 1 day i got verification call for same product on which i replued NO. I need refund. And today 1 person called me from bag it today from this no. ([protected]) and said I wont get my refund. So i request you to please settle this matter and give me refund. Order ID[protected] Purchasing Ammount - 13, 999 /-
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Complaint marked as Resolved 
They were just tried to force to take that product or else no refund. But HDFC banker executive has supported me a lot and told me that we will bring your money back to your account. Please stay calm and do things step by step. Then I fill a fraudulent form in bank so bankers can proceed. Then I read all rules and regulations of Bag It Today website and got clue that in case of miss communication you will get refund after a confirmation call from Bag It Today, you just need to say no to that product. Then same thing happened and after some 15 to 20 days I got refund. This case is close now. Thank You.
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pls help me to get refund cuz i'm thinking about to go for extreme ways. which is not good for the person who stick this 13, 999/- product to me. my no. is [protected]

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