Bag It Today — Product & services

I m navneet vishnoi & i order a shoe pair for bagittoday site on[protected] but till now my product did not dispatch & now i m receive a mail for bagittoday & he says your order is cancel due to non availability.

first of all i already 2 time mail after place the order & every time he says give us 6-7 day we will dispatch your order but now he says your order is cancel & also says your amount refund after 10 to 12 days
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India Today / BagItToday customer support has been notified about the posted complaint.
Complaint comments 


Dear Customer,

Thank you for contacting Bagit today.

This is with reference to your complaint received on -

We express our sincere apologies for the inconvenience against the order.

We would like to inform you that your order has been cancelled because we have received an overwhelming response for the said product due to high demand from valuable customers such as you causing non availability of stock with our sellers which resulted in a delay in the dispatch of the order.

As we do not want our customers to be on waiting side, thus we have cancelled your order and refund for the same has already been processed on 4th March’2016 and same will be credited into next 72 working hours into your same account which was used for making the payment.

We request you to treat this incident as an exception and not as a yardstick to evaluate the quality of service. We strive to achieve for our valued customers.

Please feel free to get back to us for further assistance.

Assuring you of the best possible services always.

Thanks & Regards,
Vikas Chauhan
Online Support (Bag it today)

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