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Bags Planet — order not delivered till the time

I have placed my order on 25th dec'17 and make online payment too. As per company my product will dispatch between 1st jan to 3rd jan'18. I have submitted so many compliments in companies portal and also sent several mails to them but not received any respond from there side. Pls help me to know how i get status of my order or how i get refund money.
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Jan 12, 2018
Updated by sachin_pu Pls block this company in FB
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I booked a set of 3 trolley bags on 25-12-17 and the expected date of delivery is 3rd to 7th january 2018 but still haven't got the item delivered also they are not replying to my regular complaint on their website so my request is to get my money refunded as so many complaints are there against them and i believe they aren't giving the product
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