Bagsplanet — order not dispatched

Address:400097

I have ordered a trolley bag set with bagsplanet.in. Order id is #20265
And the amount paid is rs 2149. Date of purchase 26/12 2017. Payment through instamojo. Payment id is mlojo7c26005n31338114.
I have send many mails to bagsplanet and there is no response from them and no updates about the despatch. The date they offered to despatch the order is 2-4 jan 2018.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Ive ordered3 bags from bagplanet face book site n paid online on 4/11/2017 but notr ecd it as yet. Also no reply from their end. Pls let me know what to do.

My order no is 3827 and which was dispatched on 11/11/2017. I got a msg saying it was dispatched n then after no news.
I got my refund with the help of "Kamthania Law Firm"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bagsplanet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    150
    Pending
    1
    Resolved
    1
    Bagsplanet Phone
    +91 33 5534 2598
    Bagsplanet Address
    Martin Burn, 1, R. N. Mukherjee Road, Room No 45 A, 5th Floor, Kolkata, West Bengal, India - 700001
    View all Bagsplanet contact information