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Bajaao Complaints & Reviews

1.5
Last updated Sep 8, 2022
Complaints 90
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Unresolved
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Bajaao reviews & complaints(90)

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I order one Yamaha acoustic guitar on 24th of August but i didn't delivered till now today's is 8th of September i requests you to look in this
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    Ordered an open box boss dd-3 pedal from bajaao on 19 august thinking it was an awesome deal, but to my complete shock, a rusted old, white pedal that looks like some cheap clone stamped with dilapidated boss rubber pads on it was what I received

    It looks nothing like the picture shown on their website

    Contacted their customer service regarding it, and their reply has been, “forwarded to the concerned department” since day 1 of my complaint

    It was ordered onIt has been 2 weeks and I am still yet to get an update regarding the same

    And now, they are not picking up my calls anymore, and still no update on my grievance

    I kindly request your assistance in resolving my problem.

    Thank you
    +3 photos
    Bajaao customer support has been notified about the posted complaint.
    Sep 03, 2022
    Updated by yeoihen
    Ticket id: [protected]
    Order id: 412800
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      Received Damaged product from Bajaao.com,
      Multiple times Called the customer Care but no response from 15+days.
      Bajaao customer support has been notified about the posted complaint.
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        I received my order of Portronics harmonics neckband on 28 may 2022 but the product is not good and has fault .Next day i called on the official number of bajao to return my product but the call is not placed .after many calls they received and said that it will take time and i mailed after a week because there is no response from their side. They are making excuses whenever i called and they forward my call but not returning my money.Please solve my problem as soon as possible.
        my order no. is 399446.
        Bajaao customer support has been notified about the posted complaint.
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          I have ordered a guitar yamaha f280 on 25.05.22 and it was ought to be dispatched within 15 days. Now it is 18th day from order date but the website says the product is yet to be dispatched. I have mailed to [protected]@bajao.com and also tried calling their customer care executives but neither of them cared to solve my issue. I have already paid the order amount. If they are unable to deliver the product then cancel it and refund the money.
          Order Id 399319
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            Hi Prateek
            I have received defective korg PA 300 Keboard on march 22 vide invoice SI-FY22-BH-6107 order no 388211 i have emailed my queries to Ronit who still has not responded to me via email and i have called over phone dated 8/4/2022 12:30 pm and asked for partial refund or full credit to my bank but still i didn't received any email on this please provide me with the resolution
            Regards Sachin kumar shah bangalore
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              They take ages to deliver. That too they deliver defective used product for a price of new unit. There is no after sales service and no transparency of the order or refund status. Complete scammers these peoples are!
              I don't recommend Bajaao to anyone. Please don't repeat the mistake that I did....
              +8 photos
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Hi I have came across this website bajaao and i would like to know,

              how the products are.
              like are they good quality etc etc
              Mar 18, 2022
              Complaint marked as Resolved 
              I checked the quality from the Bajaao website. and ill buy instruments from there. Thanks.. Good Website Bajaao
              Bajaao customer support has been notified about the posted complaint.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Bajaao — Apology for accidently placing order and cancelling it

                Hey so I was actually in this music website named Bajaao and I was just looking and browsing at some Instruments.

                Then I saw a guitar and I was curious what payment system they had.

                So I just create an account and was going to the payment

                I didn't pay it and I left it there for a while in the cart.

                Then after some hours .

                The people from bajaao started calling me and...
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                Ibanez AW84CE inbuilt pickup not working
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                  Hi
                  I have placed order on 6th feb and still waiting for delivery, Bajaao missed 13 and 19 feb timeline

                  Worst service
                  Bajaao customer support has been notified about the posted complaint.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Bajaao — MD39C Acoustic Guitar - Order not delivered

                    Hello, my order ID is 382035, and I received the following message from Tara Rathore of Bajaao.com
                    “Thank you for contacting us.
                    As per our courier partner update, your order has been delivered to you.
                    We would love to do business with you in future, please contact us whenever you need our products and services in the future.”

                    As a matter of fact I never got my product, I think Bajaao ran away with...
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                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Hello, My order Id is 382035; I ordered my guitar on 31st of January and still have no information about the delivery. While they claim they shipped it; it has been 10 days and I have not received any tracking details or notification whatsoever. While the status on their app shows “Processing/Packed”. I called them and sent numerous emails; none of the customer care executives (especially Tara Rathore) seem to address the core problem of mine. Where is my order? When will it get delivered? If they say, it will be delivered by 28th Feb; I will be ok with that too, but saying it is shipped while the order is probably not even shipped and lying to customer is not good.

                    I urge immediate response from Bajaao team, or else I will be forced to press legal charges against them.
                    Feb 11, 2022
                    Complaint marked as Resolved 
                    Bajaao customer support has been notified about the posted complaint.
                    Feb 11, 2022
                    Updated by oohaiku
                    They mailed me the tracking id, and said they shipped via “Manual Shipper”
                    When I asked what is Manual Shipper; they said they already delivered my order, I never got it. They scammed me and ran away with my money. Please help.
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                      Need a refund or a new product key as the one received with my audio interface doesn't allow me to register on the manufacturers website as the serial number provided on the back of the devices is already used.

                      Being struggling to connect with customer care and every one keeps saying they have forwarded the query
                      Bajaao customer support has been notified about the posted complaint.
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                        I broesed Bajaao site for a guitar but had not purchased it. I was called by Bajaao tech Sridharh saying that they have a Fender CV Made in Mexico ready at the warehouse. So I thought its a good bargain an purchased it. He convinced me that I will receive a Mexican Fender. I received the guitar yesterday 04 Feb 2022 and they sent me an Indonesian make guitar. I called up Sridharh and he said he will call me back but no one called to resolve me issue. I emailed bajaao instantly but I did not receive a single feedback. So I left a review giving them 1 star. They are selling by giving erong information to customers. This is very unacceptable. Bajaao needs to get my item replaced with the product I was promised for.
                        Bajaao customer support has been notified about the posted complaint.
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                          I bought a guitar amp as an Open box item but it is totally defective and seems like was sent for repair in a south mumbai electronics repair shop. Don't buy from the crooks of Bajaao. These guys are literally doing a Bajaao job on the customers....
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                          Hi,

                          I purchased one guitar which seems to have some damage, so as per company policy i had to delivered it back. So as per our discussion and mail confirmation i was told that i would receive a new guitar as it comes under warranty. But its been close to 2-3 months now nobody is responding upon my mail, calls and there is no sign if i am going to receive my guitar or money back yet. I have called and asked multiple times to connect to a supervisor to share my concern but none of the executive has done that. So disrespectful and unprofessional. I want some action to be taken against them please help me.

                          Thanks
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                            I ordered a drum kit and an amplifier totalling 79.7k and thereafter the company has dispatched my order as per them through a closed down courier company in whose warehouse my product is sitting for 14 days. Bajaao customer care says everyday it will get dispatched tomorrow but nothing happens. No complaint is taken...they hang up my call upon insisting to talk to supervisor. So many days they have not resolved the issue neither do they take complaints about their pathetic customer care people nor do they reply to emails. This is cent per cent fraud. Plz help. If I cancel now my credit card will tax me anyway on the transaction made even if the order was not fulfilled. These pathetic losers are totally indifferent after taking my money
                            Bajaao customer support has been notified about the posted complaint.
                            It is better to cancel now and pay a small fine than wait for 10-20 days and another 10-20 days for the refund.
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Bajaao — Refund pending since 14 days | Ticket No:6379015863 | Order ID 371221

                              I ordered an equipement from Bajaao.com and shortly after that they emailed saying that the shipment is delayed and might arrive in January 2022 end. So I opted for a refund, however, now it has been 2 weeks and everytime I email them or call them, they say I will get the refund in 24 working hours. This is getting out of hand now, how many days do I need to get a refund? This is not a way to do a business, tried Bajaao for the first time...
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                              Dear Sir,

                              My Order no is 364275, Ticket no is [protected]

                              I bought one product Portronics Sound Drum Bluetooth Speaker worth Rs 1149/- after some discounts on 12th Oct 2021 and then this Co Bajaao.com delivered me the product after one week which was defective and was not working at all. When raising this problem with Bajaao team, the After Sales Service Staff refused to replace this product and told us to take...
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