Bajaao — Defective product received(picture and product received dont match)

Address:Bajaao Music Private Limited, Hightech Plaza, Unit - 2, Ground Floor, Shanti Nagar, Mahakali Caves Road, Andheri (E), Mumbai - 400093

Ordered an open box boss dd-3 pedal from bajaao on 19 august thinking it was an awesome deal, but to my complete shock, a rusted old, white pedal that looks like some cheap clone stamped with dilapidated boss rubber pads on it was what I received

It looks nothing like the picture shown on their website

Contacted their customer service regarding it, and their reply has been, “forwarded to the concerned department” since day 1 of my complaint

It was ordered onIt has been 2 weeks and I am still yet to get an update regarding the same

And now, they are not picking up my calls anymore, and still no update on my grievance

I kindly request your assistance in resolving my problem.

Thank you
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Bajaao customer support has been notified about the posted complaint.
Sep 03, 2022
Updated by yeoihen
Ticket id: [protected]
Order id: 412800
Complaint comments 

Comments are cheaters. They sell defective products and do not offer refund when problems are reported. This company is going to go down the drain in years to come. Their bad Karma will take care.

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    Bajaao Phone
    +91 22 6105 4386
    Bajaao Address
    323/324 Laxmi Plaza, Bldg 9, Laxmi Industrial Estate, Andheri West, Mumbai, Maharashtra, India - 400053
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