Bajaao — Yamaha F280 , no order update . Id. 399319

Address:	Bajaao Music Private Limited, Hightech Plaza, Unit - 2, Ground Floor, Shanti Nagar, Mahakali Caves Road, Andheri (E), Mumbai - 400093
Website:	Bajaao.com

I have ordered a guitar yamaha f280 on 25.05.22 and it was ought to be dispatched within 15 days. Now it is 18th day from order date but the website says the product is yet to be dispatched. I have mailed to [protected]@bajao.com and also tried calling their customer care executives but neither of them cared to solve my issue. I have already paid the order amount. If they are unable to deliver the product then cancel it and refund the money.
Order Id 399319