[Resolved] Bajaj Allianz — Bajaj allianz health guard individual policy no: og[protected]-00004015

Nilupat

from Gurgaon, Haryana

Address:

Vadodara, Gujarat, 390023

I am holding subject health guard policy since last 8 to 10 years & 3 family members (Me, my wife & my son) covered under the same. The sum insured for individual is 100000 & last year the premium was rs. 6223.

Now this year we have received renewal premium notice.in this notice the sum insured of individual is 20000 & total premium is rs. 11459. I am not able to pay this premium & requested concern agent for individual premium of only 100000. He inform me that as per irda rules minimum sum insured for individual is 20000.

I am not agree for this irda rules & how all of sudden bajaj allianz can do this without informing customer who are under the policy since last 8 to 10 years.

I want to be with bajaj allinz health guard policy but sum insured for 100000 for individual.

Kindly send me revised renewal premium notice with sum insured of 100000 for individual. Please reply by return mail as my policy is due by today modnight.

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Jan 28, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

Bajaj Allianz Customer Care's response Hi Nilupat,

Please allow us to get this issue checked with our team and we'll surely get back with an update. Also, request you to share your contact no. with us at help.[protected]@bajajallianz.co.in as it will help us connect with you soon for further process.

We've registered your complaint under the Reference No.: 1113. Request you to mention the same in the subject line of the email while sending in your details or for any future follow ups.

Regards,
Bajaj Allianz General Insurance