[Resolved]  Bajaj Allianz — bajaj allianz sarva shakti suraksha - no reply from k suresh/bajaj allianz

Address:560071

I have sent my all insurance documents to Chennai at TCS, TEK TOWER address for surrendering the insurance and closing the account.

Its been 15 days there is no acknowledgement of the mail and there is no update from bajaj allianz. When called to customer care they have asked to send the document to the above address and for more inquiry they have asked to send mail to citi.[protected]@bajajallianz, Still there is no response from citi bank.

I feel like duped!!
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Mar 1, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2019
Bajaj Allianz Customer Care's response
Dear Anurag,

We understand your disappointment and we’re here to help you. Please share/DM your contact details and policy number for us to provide a resolution at the earliest. Thank you

Regards,
Bajaj Allianz Life Insurance Team.
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