[Resolved] Bajaj Allianz — Bajaj allianz super saver plan - misled by agent shawaiz | |||||
My name is gautam hazarika a resident of bengaluru city and i have brought the bajaj allianz super saver policy ([protected]) on october 2012. I was told by mr. Shawaiz baig that i can surrender this policy after paying 5 policy premium on time and i will be ending up getting around 7.5 lakhs including 4% of sum assured + the bonus every year. I was paying a premium of 96800 for past 5 years and the sum assured was 102000. Now when i tried surrendering my policy the customer care told me that i will be getting approximately 2.5 lakhs instead of 7.5 lakhs. I did raised a complaint about it and they said they will investigate. After 20 days yesterday i was told that it is my mistake why i didn't discontinue the policy in 15 days of policy issuance. I was not called by any bajaj allainz policy to explain me the terms since my number was updated incorrectly by bajaj allainz. Now they bajaj is blaming me why i didn't read the terms and condition. I read the terms and condition and i contacted shawaiz baig for explaination he explained me some ratio and as a laymay i thought he is telling the fact. My question why bajaj hired a agent who was sellign policy by misleading the customer. Bajaj has cancelled his license in 2015 for all the fraudulent he did all the years. Both baja and agent enjoyed good money from customer. Now its bajaj time to take my case and pay me back my hard earned money with interest. I will definitely show them what a common man can do. Regards, Gautam hazarika [protected] Was this information helpful? | |||||
May 5, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Apr 03, 2017 Bajaj Allianz Customer Care's response Dear Gautam, Thank you for getting in touch with us. We have shared your details with our team. They will work further on the reported issue, and the concerned person from our team will contact you at the earliest. Regards, Bajaj Allianz Life Insurance Team | |||||
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