Bajaj Allianz — car insurance claim hbz/11623192

Address:

667 can sqn, Missamari cantt, 784506

Policy HBZ/11623192 of your CRETA has been issued with Bajaj Allianz, for any assistance call us on [protected]. Aditya Birla Insurance Brokers. This is the msg I received after I submitted my car for insurance claim. Later on I got a call from the person who conducted survey of my car and started questioning me with the prelude that all information provided is a lie and then later on said that the damaged tyre is not replaceable as it was already in very bad condition to which I told him to check the other three tyre and compare the condition as all tyres were stock tyre as given at the time of purchase of car and hence the degradation would be more or less same to which he replied that it was not his job to check and compare and that I might have rubbed off this particular tyre more extensively by some means not known to him. I feel grieved by his answer as I don't find any logic to it and and the logical remedy I suggested him has been turned down by him without even giving it a second thought. I will attach the pic of tyre below . Thanks.