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[Resolved]  Bajaj Allianz — Car Insurance renewal OG[protected]-00024693 issue

I have bought a second hand car and got the RC and insurance transferred from the previous owner. After which the insurance was set to expire on 8-sep-2021.
Bajaj Allianz customer care had called me and told me to pay the amount for a link which they sent for the renewal of the insurance, which I did.

It's been 3 weeks now, I did not receive the renewed insurance. I have called Bajaj Allianz numerous times and dropped multiple emails highlighting the issue. Nothing is solved till date.
I'm just asking for the refund of the amount I paid for it's renewal as my insurance is expired today.
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Sep 15, 2021
Complaint marked as Resolved 
Bajaj Allianz had contacted me over phone and refunded the amount.
Sep 09, 2021

Complaint Status

Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2021
Bajaj Allianz Customer Care's response
Hi Naveen,

We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1600, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Verified Support
Sep 13, 2021
Bajaj Allianz Customer Care's response
Hi, we have sent an email to you with an update on your refund status. Trust that this addresses your concern. Thank you and have a nice day ahead!
Complaint comments  1 CommentShareTweet

Comments

Hi, I am also facing same concerns.
I have been following for 7 days they have not issued a new renewed policy copy.
As my old policy is expired yesterday, I have asked for refund.
Will wait till Monday and file consumer complaint.
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