[Resolved]  Bajaj Allianz — change in vehicle number and contact address details - transfer from one state to another //77091771

Email dated 13 feb 2019 email to company for change
Hi
Please note my vehicle is insured with long term two wheller package policy with below policy number og[protected]-00027356
Vehicle: honda activa 3g dlx
Old vehicle number: ga08 ak xxxx
New vehicle number: gj27 ck xxxx
Old address details: madgaon, goa.
New address details: ahmedabad, gujarat
Please let me knw what documents required to update my policy long term two wheller package policy (Policy number og[protected]-[protected]

Email dated 27 feb 2019 email with requested docs to company for change
Dear antony,
Please find attached scan copy of registration certificate of the vehicle and address proof (Aadhar card and driving licence), as requested.
Kindly update the said policy and provide the same at the earliest.

Email dated 25 mar 2019 no update after 30 days
Prakriti srivastava/ho direct marketing/call center/general
Mar 25, 2019, 4:14 pm
To me, priyanka
Company requested 4 working days to process. If not done contact
Priyanka. [protected]@bajajallianz.co.in
Regards,
Prakriti srivastava

Email dated 29 mar 2019 company need more time. 45 days not sufficient.
Prakriti srivastava/ho direct marketing/call center/general
Mar 29, 2019, 2:56 pm
To me, priyanka
Dear sir/madam,
In reference to your e-mail your request has been already registered with us under issue no: 77091771
Company requested more time to resove matter.

Email dated 17 apr 2019 65 days passed no update.
Ms. Priyanka / ms. Prakriti,
Instead of 4 working days, 23 days passed. Please update on trailing email.

65 days passed no update.
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May 19, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2019
Bajaj Allianz Customer Care's response
Dear Customer,

We'll surely help you with your concern. Kindly share your contact number so that we can get in touch with you at the earliest for further assistance.

Regards,
Bajaj Allianz General Insurance Team
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