[Resolved]  Bajaj Allianz — company not stopping ecs

I have bought a policy from bajaj allianz two months ago and now i have already sent a mail for policy cancellation due to financial issues. Company is saying that we cant stop ecs and i am not able to understand why they cant stop ecs.. They cant force the customer and they cant take money from the customers account if customer is not wished to.
I spoke to my saving account bank they are saying that bajaj allianz has to intimate my bank for stopping ecs but bajaj allianz is not wishing to do so they
Please assist me in this regard
Was this information helpful?
No (0)
Yes (1)
Jan 14, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2018
Bajaj Allianz Customer Care's response
Dear Umesh,

We’ve noted your complaint and have shared it with the concerned team. To resolve your issue at the earliest, we need to know your contact details and policy number. Please provide us for quicker assistance.

Regards,
Bajaj Allianz Life Insurance Team.
Dec 14, 2018
Updated by Umesh1056
Policy Number : [protected]
Contact Number : [protected]
Dec 18, 2018
Updated by Umesh1056
Kindly let me know the update on this request please
Jan 09, 2019
Updated by Umesh1056
Any update its been almost 3 week I didnt receive update
Complaint comments 

Comments

Policy no :[protected]
Policy schedule : monthly ( Rs 3000)
my policy monthly installment in the month of September 2018 had been deducted two times, but one time extra payment amount not refunded yet. You are requested to refund Rs 3000 as soon as possible in my account.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2208
    Pending
    0
    Resolved
    1672
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information