[Resolved] Bajaj Allianz — Complain about travel insurance

anand katira

Address:	Kheda, Gujarat, 387002
Website:	www.bajajallianz.com

I got travel insurance for my mother. policy number OG[protected]-00023953.
In this policy covers bag delay. After submitted all the documents about the claim and almost 12 days gone. I did not receive anything from them.
Just got reply that they forwarded to concern department.
Than after I done many email to follow it up by email and also by chat as well. But still nothing happen.

I dont know how much has to wait.

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Apr 25, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

Bajaj Allianz Customer Care's response Hi Anand,

We understand your predicament. We'll review this for you and shall get back with an update. Also, please share your contact details at [protected]@bajajallianz.co.in so that we can connect with you faster.

We have registered your complaint with Reference no. BA - 1137. Request you to mention the same in the subject line of the email while sending in the details or for any future conversations. Thank you.

Regards,
Bajaj Allianz General Insurance

Verified Support

Mar 23, 2017

Bajaj Allianz Customer Care's response Hi Anand,

Our team has sent across an email to you for the requirement of certain documents to process the claim. Kindly acknowledge the same and help us with the documents to escalate the process.

We assure you of our best services.

Regards,
Bajaj Allianz General Insurance