[Resolved]  Bajaj Allianz — Daikin AC Service From Bajaj Allianz

Address:Gurgaon, Haryana

Launched Complaint on 01Apr, 2017.

Every time you call @[protected] executive will say your complaint in under process will take 2-3 days.

2-3 days for inspection as per the general procedure.
2-3 days for Estimation to get approval
2-3 days for approval to get approved
2-3 days for getting the query resolved

IS THIS REALLY WHAT YOU EXPECT YOUR CUSTOMER TO EXPECT. AND REMAIN CALM... WTF...

No matter how much you call to the approval head [protected] Bhuvnesh Mehta. He will not pick your call and respond. At the end you will keep calling on direct number and expect to get your query resolved.

Is this kind of service we expect and is this what for we PAID..
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May 7, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2017
Bajaj Allianz Customer Care's response
Hi Akhil,

Please send in your contact and policy no. at [protected]@bajajallianz.co.in so that we can look into your concern and get back to help you further.

Your complaint has been registered with us with Reference No.: BA - 1146. Please mention the same in the subject line of the email while sending in your details and for any future follow-ups.

Regards,
Bajaj Allianz Genera Insurance
Complaint comments 

Comments

Hi, I have your general insurance for my TV with you. I have raised complaint using customer care 66477795. Still, I am not getting any response from you.

Please process my complaint. or If we have service with LG company, then we can Claim the amount?

Bajaj Allianz Customer Care's response, Apr 10, 2017
Verified Support
Hi Balachandar,

We've noted your concern and escalated the same to our team. Be assured, we'll get in touch with you soon to address your concern.

Your case is registered under the Reference No. BA - 1151. Please mention the same in the subject line of the email for future follow ups. Thank you.

Regards,
Bajaj Allianz Genera Insurance

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