[Resolved] Bajaj Allianz — didn't receive the hard/soft copy of insurance

[Resolved] Bajaj Allianz — didn't receive the hard/soft copy of insurance

S Selvarajk from Muvattupuzha, Kerala

I have renewed my car insurance in aug-18th of 2017, i didn't receive the hard/soft copy of my car insurance policy till now. I called 4 times which i spend near 3 hrs and updated the same they taken request too. Issue is not solved till now. Worst service provider hereafter i won't go for bajaj and also i won't refer my friends to go for this. Was this information helpful? No (0) Yes (0)
Nov 30, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Bajaj Allianz Customer Care's response Hi Selvaraj, We're sorry about this. Please share your contact and policy number via email to [protected]@bajajallianz.co.in so that we can connect with you soon. Your case has been registered with the Reference No.: BA - 1269. Do mention the same in the subject line of the email while sending in the details or for any future process. Thank you. Regards, Bajaj Allianz General Insurance Oct 20, 2017 Updated by Selvarajk I don't know my policy number, i will share with My car registration no and mobile no. TN78 X9849 [protected] Thanks Selvaraj Verified Support Oct 27, 2017 Bajaj Allianz Customer Care's response Hi Selvaraj Thank you for sharing the requested details. We have forwarded them to our team and shall connect with you soon for further assistance. Regards, Bajaj Allianz General Insurance Verified Support Oct 30, 2017 Bajaj Allianz Customer Care's response Hi Selvaraj We've received an update from our team that the soft copy of the policy has been emailed to you. We wish you a great day ahead! Regards, Bajaj Allianz General Insurance
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