[Resolved]  Bajaj Allianz — due to not response bajaj finserv ref claim no oc[protected]-00011215

Address:New Delhi, Delhi, 110085

I locked the samsung tv complaint in bajaj allianz general insurance company as i have an extended warranty with them. I was asked to share the pan and aadhaar copy. While asking, i was told it is mandatory to provide pan and aadhaar copy every time whenever i locks the ticket otherwise my query will not be entertained. Now my question is when both the documents are already updated at the time of warranty, then why again and again? They cancelled my ticket without any intimation due to non-submission of the documents. Despite calling many times in the customer care, marking emails to the management also, no one revert back and irda was also not shared with me. Now i request you to please take necessary action to resolve the issue.

Ref claim no oc[protected]-00011215
Was this information helpful?
No (0)
Yes (0)
Feb 11, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Jan 09, 2018
Updated by rajatgoel83
Please find the attached jpg file.

Verified Support
Jan 11, 2018
Bajaj Allianz Customer Care's response
Hi Rajat,

This shouldn't have happened. Allow us to get this checked with our team. Please share your contact number at [protected]@bajajallianz.co.in so that we can connect with you for a detailed feedback.

We've also registered your complaint and the Reference no. for the same is BA - 1325. Mention the same in the subject line of the email while sending in the details or for any future follow-ups.

Regards,
Bajaj Allianz General Insurance
Jan 12, 2018
Updated by rajatgoel83
Already registered mobile no in Bajaj Fiserv. anyway i am sharing mobile no: [protected]
Apr 25, 2018
Updated by rajatgoel83
Cheated company
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2208
    Pending
    0
    Resolved
    1672
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information