[Resolved] Bajaj Allianz — Extended warranty for my ac.

 
4 Reviews
New Delhi, New Delhi District, Delhi, India
 balvindersaini30
Hi,
This is balvinder singh i have purchased bajaj's extended warranty. But the service of bajaj is very poor. I have made a complaint about my voltas ac to be rectified they gave given me a time for 24 to 48 working hrs. Engineer came to my place and advised me that gas is leaked so have to put it for approval from bajaj's extended warranty and it will take 2 more days. I have been calling
Customer service number since 1 week but they are not taking it seriously. I don't know what to do. Service is pathetic. They do not care of their customers.

Complaint marked as Resolved May 5, 2017

Complaint Status


[Apr 03, 2017] Bajaj Allianz customer support has been notified about the posted complaint.
Updated by balvindersaini30, Apr 03, 2017
my contact number is [protected]
Verified Support
Bajaj Allianz Customer Care's response, Apr 04, 2017
Hi Balvinder,

We have escalated your issue to our team on priority. Please share your policy number via an email to [protected]@bajajallianz.co.in. We will have our team connect with you soon.

Also, we've registered your complaint with the Reference No.: BA - 1144, please keep a note of the same for further procedure. Request you to mention this number in the subject line of the email while sending in your policy details. Thank you.

Regards,
Bajaj Allianz General Insurance
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

What the hell is going on
My money deducted from my account but policy is not generate & I have received a error message so give me policy or give me my money back
Bajaj Allianz & policy Bazaar I will Sue you

Bajaj Allianz Customer Care's response, Apr 11, 2017
Verified Support

Hi,

This shouldn't have happened. Allow us to get this checked with our team. Please share your contact no. at [email protected] so that we can connect with you for a detailed feedback.

We've also registered your complaint and the Reference no. for the same is BA - 1154. Mention the same in the subject line of the email while sending in the details or for any future follow-ups.

Regards
Bajaj Allianz General Insurance
Bajaj Allianz — Extended warranty for my ac.


Hi,
This is balvinder singh i have purchased bajaj's extended warranty. But the service of bajaj is very poor. I have made a complaint about my hitachi ac to be rectified they gave given me a time for 24 to 48 working hrs. I have been calling
Customer service number since 1 week but they are not taking it seriously. I don't know what to do. Service is pathetic. They do not care of their customers.

I
Service issue...OG[protected]
I m purchased policy for a.c. extended warranty but now it is not working I locked the complaint on 10th june2018 but still date it is still pending every time concern person not responding they said part of ac on the way.& your online staff said approval pending by bm..how much time we wait for same...delay in communication and approval of claim..or technician also want to earn money through delay service

If any right person in company so pls solve the issue other wise I will repair own

Manoj batra
[protected]
Bhiwani
Bajaj Allianz Customer Care's response, Jun 18, 2018
Verified Support

Hi Tony,

We'll definitely look into this. We've noted your details and shall get in touch with you to discuss this further.

We've registered your issue under the Reference No. BA - 1378. Please mention the same in the subject line of the email for any further assistance.

Regards,
Bajaj Allianz General Insurance
Bajaj Allianz Customer Care's response, Jun 20, 2018
Verified Support

Hi Tony,

We've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.

Regards,
Bajaj Allianz General Insurance

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    Bajaj Allianz - Extended warranty for my ac.