Bajaj Allianz — For the issuing of bike paper of avenger 220 which is sale to me second hand in 2020

Address:

Yuvraj Complex, Rajendra chowk, Doranda, Ranchi, Jharkhand 834002

Sir,
I G.N. Pandey purchases a avenger JH01DM5686 bike by one of your agent in 2020 through E-Auction held by you, and a hypothecation cancellation certificate issued by Bajaj Finance Ltd, Ranchi on[protected].
and this is the only paper given to me. no other paper work done by authority and yet the bike owner name not changed to me and whenever i reached the office the agent name Pankaj of Ranchi branch not meet me, and on phone call provide me some one no. to me to talk to him and he spare my time so many month to told that the work is in progress and last time he refuse to work. then i again contact Mr. Pankaj, he refuse to take any action and told that the transfer of name of bike is not done to you and refuse to talk again.
Please provide the as possible as solution to my problem.