[Resolved] Bajaj Allianz General Insurance Co. Ltd — health guard (floater) insurance policy

CPSrikrishna

from Bengaluru, Karnataka

Address:

No 9/7, Bazaar Street, Nesapakkam, Chennai, 600078

Policy Number - OG[protected]-00000015

We have been having the above mentioned policy for the last 4 years and the premium has been paid to our agent Shayed Ibrahim ([protected]) - Company Name Hi5 insurance Services, Chennai - Partner ID[protected]. Post receiving the payment from us, he will renew the policy and send us the renewed document.

This year, we transferred Rs. 12, 404 to his account in the 2nd week of April and the policy has not yet been renewed.

Syed has stopped answering our calls. He sees our whatsapp messages but there is no reply.

Our policy has expired now and we are in trouble.

Seek your immediate attention

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Jun 3, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

Bajaj Allianz Customer Care's response Hi Srikrishna,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1432, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance

Verified Support

May 03, 2019

Bajaj Allianz Customer Care's response Hi Srikrishna,

We've emailed you sharing necessary information with regards to your concern. Please check the same. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance